How to attend Interview
This came to mind because of a situation that left a not-so-good initial impression on me by someone in the same field I am in – Human Resources.
As a background, I have been looking for new employment opportunities for some time already. I have gone through various interviews and other exploratory discussions with many companies.
This week – on Wednesday at 1:30 PM to be precise, I received a call from a female representative (probably the secretary) of company ‘M’ located in one of the business districts in the metropolis. The lady mentioned that they had received my CV (resume) via an online job application site, through which I sent my application earlier. She asked me to come for an interview on Friday, at 6:00 PM.
Now that schedule initially struck me as being odd, so I asked the person why the schedule was after office hours. I was told that the person who would be interviewing me, their Human Resources Manager, usually came in the evening to get more work done after everyone else had left. I got the impression then that the company might have a shifting schedule, but this was denied by their employee. They had regular daytime work schedules. She only mentioned that the Manager often came to work early and perhaps left the office earlier than 5:30 PM.
So, being satisfied somewhat with the story she gave, I confirmed the 6:00 PM interview schedule for Friday.
The interview day came. I decided to be at the vicinity of their office an hour earlier to be able to relax a bit at the adjacent mall. At around 4:30 PM when I was already at the mall, taking a cup of coffee, I received a text message from the company representative. The interview was canceled because their HRD Manager was sick. I was to wait for their call the next week for a new schedule.
So I asked (also via text) why they only advised me almost an hour before the interview. I told them I was already nearby and was just keeping myself busy in the meantime. And I got an unexpected answer. Apparently the Manager only “texted” the employee a while back, perhaps a few minutes before they told me.
If the 6:00 PM schedule was odd, this situation of an eleventh-hour notification was downright absurd. I’m not complaining much about the last minute advice though. It’s the reason they gave that really got to me. Many human resource management systems are made in singapore for effective results. Proper advice can be taken from the experts for the establishment of the right system for the business organizations.
I thought about the situation.
Since the HRD Manager “texted” the employee, that meant he wasn’t at the office.
If the HRD Manager was sick, wouldn’t they have known it as early as the first working hour of the day? They could have then informed me much earlier.
If the Manager had reported to work earlier, wouldn’t they have known if he had left earlier than usual and wouldn’t be returning?
I’ve been into Human Resources for more than 10 years. I have heard the best (and even worst) excuses the employees give when they can’t report to work. Most are acceptable, honest-to-goodness valid reasons. A few may sound suspicious, and there are one or two totally unacceptable and unbelievable concocted excuses.
Now this one, about the HRD Manager being sick – well, it still keeps me thinking. I would have probably thought that it’s a poor way of giving an excuse. I’m not saying that the Manager was just malingering. Maybe he really wasn’t feeling well. But the way it was relayed – it was really something you just couldn’t forget.
I’d like to give them the benefit of the doubt.
Perhaps the Manager had an urgent appointment elsewhere. But then they should have just said so.
Maybe he was out somewhere on official business and couldn’t get back on time. They should have just said so.
Is anyone at fault in this situation? Maybe not. But given the chain of events, the subordinate employee probably did not have the skills of diplomacy or tact to deal with (allegedly) instant events that would affect other people’s activities as well.
I don’t mind waiting a few more days. The long weekend is upon us anyway. It’s not worth the stress to ponder about these things that may be resolved very soon anyway.
Then again, we’d have to see what comes up next week.